EasyCover Insurance La Zenia

Experiencia fantástica: Una atención estupenda.Mi envío no llegaba por un fallo en la dirección y me resolvieron el problema.Un sitio recomendable sin duda

Experiencia positiva: Här skickar o hämtar jag paket, hyr bil förmånligt m m. Försäkra, javisst.

Experiencia fantástica: The agents in la Zenia were very helpful with my claim from start to finish. Elena started the claim for me but whoever I spoke to was able to access the details and assist me when the insurance company/car hire company had to Keep extending the hire contract as my car took longer than expected to repair. The whole experience was stress free and I was very happy with the service I received

Experiencia fantástica: It is a great place to arrange your car insurance and send parcels with DHL. I use their services for many years and I can recommend that place.

Experiencia fantástica: He ido a por un paquete y, pese a que no era en esa oficina, me han atendido con una amplia sonrisa y muy eficaces. De 10

Experiencia positiva: Good but does not price match

Experiencia negativa: Most unhelpful staff ever. No help finding my packages delivered and signed as delivered by DHL

Experiencia fantástica: Simple and personal service, and handles claims quickly and without unnecessary arguments. Highly recommended!

Experiencia fantástica: Half price form MAPFRE! Insane but truth! Good service! Thanks Will be back.

Experiencia negativa: Avoid this company. Customer service (by the English staff in La Xenia) is well below standard - rude in fact. Apparently I just call and they sort everything out in a claim. I needed to claim. Initially didn't' answer emails. So I called and spoke to an another lady (not English) and was helpful but it appears the people in the office don't communicate and the English rep was arguing with me over details. They wouldn't help me find out why my car wasn't finished after weeks so I had to go to the garage with an interpreter to find out. In short - the Spanish speaking insurance company that said they'd sort everything, won't help a non Spanish speaker to sort it out. They have just told me they won't help chase the part. Rude and act they they just can't be bothered.

Experiencia fantástica: Great service!

Experiencia negativa: Paid my insurance money in March but rcvd an email from Liberty in July saying my policy was being cancelled Easycover said it had been paid for that day - although they had my money for 4 mths - tried to cancel due to lack of confidence and mistrust but they refused and said i have to keep it until next renewal.

Experiencia positiva: Heb mijn pakket van jysk daar afgehaald

Experiencia fantástica: Rachel and Elena were extremely helpful and courteous dealing with my home insurance claim.

Experiencia fantástica: What a pleasure to deal with the ladies in this office. I originally picked up a DHL package from them. Got recommended them for car insurance and ended up getting house and pet insurance from them. They also accommodate my Golden Retriever on every occasion, and now she won't allow me pass without calling in and getting rubs.

Experiencia negativa: The staff are great in the office but when one of them forgets to pass on details and it affects my courtesy car, then things change . Just read courtesy car details clearly and all should be ok. What should have been 35 days courtesy car ended up 20 because of misinformation given to me , which it seems it tough . I won’t be using them again purely because they could not apologise and accept a mistake had happened on their part . *** as you will see below they continue to deny what they told me which was I would get a courtesy car once the assessor had been. I asked daily about the assessor to try and get the courtesy car . I waited 2 weeks due to their error that they deny ….. also be away that you have to travel to Alicante train station to collect a car and return it , so not ideal when you don’t have transport as they forgot to tell the assessor and told me I could not have a car until the assessor had made a decision on repair or write off …. I have no reason to lie or exaggerate what was said to me and I messaged often to say i was desperate for transport . I was told also that my courtesy car would be renewed and I would receive a text, you then told me it needed to be back the same day and I was charged by the car company , again because of misinformation. I’am guessing you will try to blame that on me also . I have been with them for years and never a problem or a claim and one small oversight in my first faultless claim could have been sorted instead they choose to blame me and will not accept what they told me. For that reason I will be cancelling all my insurances on renewal and using Jennifer Cunningham who actually worked out cheaper and with more benefits . A simple acknowledgement of your error and acceptance of what was told to me could have prevented this. You need to understand that smiling and taking payment it great but when someone has a claim and it is their first one ever and they ask for assistance from you , that if you tell them a courtesy car will only start from when the assessor makes a decision , it is believed , if you tell them a Courtesy car will be extended automatically , it will be believed .

Experiencia fantástica: Great customer service

Experiencia fantástica: Very helpful

Experiencia fantástica: Great friendly staff. Gives honest detailed information. Helps with all insurance needs.

Experiencia fantástica: Lovely staff very helpful

Experiencia fantástica: Great staff, great service, great products. Very friendly when we have visited speak several languages and found us exactly what we wanted for a great price.

Experiencia negativa: Use cheaper company I use Spanish company more Spanish citizen. 30-40 percent cheaper it’s a reason they Profit against foreigners, I have used this company before not bad but I want to say you can get it cheaper.

Experiencia fantástica: Wonderful experience. Got stuck with a car issue in the middle of the motorway. I called to the office, got a phone number immediately to get help. Issue solved smooth and quickly.

Experiencia positiva:

Experiencia fantástica: Lovely staff and very helpful.

Experiencia fantástica: Very helpful friendly staff

Experiencia fantástica: Great value... Good service

Experiencia fantástica: After having my car written off after a driver went into it whilst it was parked, I had absolutely no stress or issues Easycover staff helped me to sort out the whole process from the grewer picking up my car to taxis to and from getting a courtesy car to receiving a payout from insurer, extremely happy with the service, I recommend the company, many thanks

Experiencia fantástica: Excellent service as usual. Can't get any better customer service

Experiencia fantástica: Grate company very helpful

Experiencia fantástica: Very helpful staff happy to answer all your concerns. Very happy with car insurance. Thank you.

Experiencia positiva: Nice staff ..good insurance

Experiencia fantástica: Great friendly staff. Highly recommended

Experiencia fantástica: Prima service very kind staff

Experiencia negativa: Garbage, The girl we dealt with is both immature and rude, will not put her name here but honestly if she was your daughter you would be disappointed in her manners and lack of professionalism

Experiencia positiva: Very helpful ....and great customer service highly recommended

Experiencia fantástica: Excellent meal once again Great value for money and Very friendly staff Recommend booking a table

Experiencia fantástica: Staff are very helpful , I use them again and again for all types of insurance’s

Experiencia fantástica: Good service and good prices. English speaking. Very satisfied

Experiencia positiva: Aunque el servicio es rápido, debieran ser más elocuentes con la información inicial antes de dar servicios, cobran en efectivo y no se permite el pago con tarjeta

Experiencia fantástica: Nice friendly staff.

Experiencia fantástica: Great staff to get you good deals

Experiencia positiva: Always happy to help

Experiencia positiva: Great insurance company although cant comment on claims as not had to do one yet, just need more staff in the office.

Experiencia fantástica: Very helpful staff, and good prices.

Experiencia fantástica: Very helpful and friendly staff

Experiencia fantástica: All working very well. I'm happy.

Experiencia fantástica: Very good service.

Experiencia positiva: Freundlicher Service. Abholstelle von DHL, die zu bequem sind zuzustellen

Experiencia fantástica: First class professional service .would recommend them to expats

Experiencia positiva: Serves its purpose

Experiencia negativa: Difícil de encontrar.

Experiencia fantástica: A simplified process via the application form in English with English staff who speak perfect Spanish also, professional & helpful service with good advice on appropriate Medical requirements for TIE process all completed documents , medical certificates ( in both English & Spanish ) and medical cards received within a week ! Great friendly service , highly recommended, and a special Thankyou to Elena.

Experiencia fantástica: Good company with very competitive quotes, both the service at time of the policy and after was excellent.

Experiencia fantástica: Very very helpful, could not do any more to make transactions so simple. Happy customer. Excellent staff and good service.

Experiencia positiva: Short and sweet

Experiencia fantástica: Simple process with professional and helpful staff

Experiencia fantástica: I have had car insurance for nearly two years and when I have asked a question they are very quick in responding, I feel comfortable knowing I am insured with a great team as Easy Cover, I do recommend them :-)

Experiencia fantástica: Wow what a company, very helpful and friendly staff that made you feel welcome. The name of the company says it all EASY cover, I would not hesitate to recommend them.

Experiencia positiva: Helpful friendly stafg

Experiencia positiva: Friendly and efficient. Very helpful in sorting out insurance quotes

Experiencia fantástica: easy helpfull staff insurance at good competitive prices.

Experiencia fantástica: We came out of there very happy indeed ...wonderful service nothing was a problem going back to insure our house with them when due next

Experiencia fantástica: Staff are very helpful, friendly and knowledgeable

Experiencia fantástica: The staff are very helpful and very please with there quotes.

Experiencia fantástica: Very good staff

Experiencia positiva: Great service!!! Very helpful!!!

Experiencia fantástica: Страховки на авто с лучшими условиями. Быстро и профессионально. Также пункт DHL

Experiencia fantástica: By far the most professional and helpful outfit in this area.Service second to none.Helpful and nothing is too much trouble for the girls.Well done.Keep it up.Luxury in this area!

Experiencia fantástica: Excellent service. Staff very friendly.

Experiencia positiva: Very good service

Experiencia positiva: Bra och hjälpsam personal

Experiencia fantástica: Fast and easy to deal with. All staff friendly, helpful and knowledgeable. Was recommended to my partner and I and have never regretted using them. Sue and Don

Experiencia negativa: Well, They do have a few polite and professional ladies working there and very superb at making your Insurance purchase for home, car and travel very Easy as the name says. "Easy Cover" However, when we went to make a claim, that's a different story. Their true colours came out. They work with sub contractors who are very unprofessional and do not follow through on their work. We had to chase down our claim and return to Easy Cover office 4 times to track our claim from many weeks ago with their promises and reassurance all will be good, but this never happened. Today we are still waiting for confirmation when they will repair the work in our home. I told the office to cancel their contractors and request new ones but was shut down immediately by one of the Easy Cover desk girls. Maybe she didn't like the direct questions I was asking or couldn't reply with intelligent answer to solve the problem from their end. For us, truly not a good experience so we have changed Insurance companies after many years of supporting them without a claim. This is a legitimate review based on our experience.

Experiencia fantástica: This is by far the best insurance company on the costas. Staff are so friendly and helpful.

Experiencia fantástica: Excellent service

Experiencia fantástica: Great service

Experiencia fantástica: Trato amable y rápido, inglés y español

Experiencia fantástica: Make it so easy brilliant service.

Experiencia fantástica: Good friendly service. Knows what they talk about

Experiencia positiva: Great value insurance

Experiencia fantástica: Recommend

Experiencia fantástica: Unas chicas muy simpáticas.